Terms & Conditions

These Terms of Service govern your use of the Plug Guy Plants website and your purchase of products through our online store.

By accessing the website or placing an order, you agree to these Terms of Service and the policies referenced throughout the website.

PLACEHOLDER — CLIENT/LEGAL REVIEW REQUIRED: Final terms should be reviewed and approved before launch.

Acceptance of Terms

By accessing or using this website, you agree to these Terms of Service.

If you do not agree with these terms, please do not use the website or place an order.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

Products

Plug Guy Plants sells living plants and related growing products.

Because plants are living organisms, individual plants may naturally vary in size, shape, color, leaf count, growth stage, and overall appearance.

Product photographs are intended to represent the variety or product type. Individual plants may not be identical to the photographs shown on the website.

Product Availability

Plant availability can change as plants are sold, propagated, or become ready for shipment.

We reserve the right to correct inventory errors and cancel or modify orders when a product is unavailable or an error has occurred.

[PLACEHOLDER: Confirm final inventory/cancellation policy.]

Pricing

Prices and availability may change without notice.

We reserve the right to correct pricing errors and cancel orders affected by an obvious pricing or listing error.

Applicable shipping charges, taxes, or other fees will be displayed during checkout.

Orders & Payment

Orders are subject to product availability, payment authorization, and acceptance by Plug Guy Plants.

[PLACEHOLDER: Add accepted payment methods and order cancellation terms.]

Shipping

Shipping information, available shipping methods, delivery expectations, weather protection, and the Live Arrival Guarantee are described in our Shipping & Live Arrival Guarantee.

Returns & DOA

Returns, refunds, replacements, and Dead on Arrival claims are subject to the requirements described in our Returns & DOA Policy.

Live Arrival Guarantee

Eligible plants may be covered by our Live Arrival Guarantee.

Claims must meet the requirements described in our applicable shipping and returns policies.

Dormancy

Certain temperate carnivorous plants naturally enter dormancy during colder months.

During dormancy, plants may lose foliage, change color, stop growing, or appear dead while remaining healthy.

Dormancy is not considered a Dead on Arrival condition.

Intellectual Property

Website content, including text, photographs, graphics, logos, designs, videos, product descriptions, and other materials, is owned by or licensed to Plug Guy Plants unless otherwise stated.

Website content may not be reproduced, distributed, modified, or commercially used without appropriate authorization.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, email communications, customer support, hosting, and other business functions.

Third-party services may have their own terms and policies.

Disclaimer

Information provided on this website is intended for general informational and educational purposes.

Plant care results may vary depending on the plant, environment, climate, water, lighting, substrate, and other growing conditions.

[PLACEHOLDER: Add approved warranty/disclaimer language.]

Limitation of Liability

[PLACEHOLDER — LEGAL COUNSEL REQUIRED: Insert approved limitation-of-liability language.]

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

Contact Us

Plug Guy Plants
[BUSINESS ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]

[LEGAL REVIEW REQUIRED BEFORE LAUNCH]